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Returned Check Policy (Please read our: Billing Policy, Terms of Services - Client Responsibilities) Also (Mail-in Payments, Can I pay with a check or be billed in the mail)
The a 9th Elevation Company, LLC. - a Ninth Commerce Group Office will notify you by Email if your check is returned for any reason (e.g., insufficient funds, stop payment, or account closed). A "returned check hold" will be placed on all accounts, which will block your ability to add/drop services, obtain new services or any other account services. To remove the hold on your account, you must pay with a Major Credit Card or with certified funds the original check amount plus a $25 returned check charge.
a 9th Elevation Company, LLC. - a Ninth Commerce Group reserves the right to refuse to accept future business or personal checks from persons or businesses who have previously written bad checks.
What To Do Next if this has happend to you and are a client of a 9th Elevation Company, LLC. - a Ninth Commerce Group.
Use the information below to execute the needed account requirements to settle any due invoices.
FIRST:
Login in to you account. Link to Client Area: http://www.ninthcommerce.com/customers/home
SECOND:
Updating Your Credit Card on file: To change your billing or credit card information, including an expired credit card. 1. First log in to your account (using the link + information above),and click on the 'My Details' under the text "You are here:". You'll see the info currently saved in your account displayed under 'My Details'. 2. You can change any of the credit card information, including the name on the card, the billing ZIP code, and the credit card number or expiration date. 3. After updating your info, be sure to click the UPDATE button.
Your account will auto-notify a 9th Elevation Company, LLC. - a Ninth Commerce Group when you make the above changes to your account. A follow up email of transactions will follow and be noted in your account for your records.
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