Resellers

Resellers are ultimately responsible for any and all material on their accounts, as well as the accounts of their customers. In the event that a resellers’ customer violates any of the a Ninth Commerce Group terms of service or acceptable usage policy, it is at a Ninth Commerce Group’s discretion to suspend or remove the customer’s account or the reseller’s account.

Important:

Our Resellers should also note that in the event of their reseller account being suspended that all of their customer’s accounts will also be suspended, virtually stopping all resources from being used by that reseller. Any reseller, who is not paying the billable user account overage fee, is not allowed to use any more then 50 user licenses at any one time.

Resellers can change their account type to an account with a billable user account overage fee by contacting support@ninthcommerce.com, or by submitting a support ticket. Resellers are also responsible for any and all charges, including overages charges, generated to their account by their customers. This includes, but is not limited to IP addresses, bandwidth, and disk space. It is the reseller’s job to make sure their clients are being properly billed for these overages.

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